Information and Communications Technology

ICT Regional Headquartering

Description of Sector

Trinidad and Tobago provides the businessman with a unique blend of factors that assist in establishing a distinct competitive advantage in developing Regional Headquarters in Trinidad and Tobago. T&T is an optimal location as access is gained to the Spanish and English speaking Latin American and Caribbean countries. There are also 40 daily flights to countries in the region, guaranteed low cost of operations via low energy rates, competitive office space and quality labour with job mobility across CARICOM for degreed professionals.

Market Size

Trinidad and Tobago can provide an extended market of 947 million people through:

  • CARICOM Bilateral Trade Agreements with Venezuela, Colombia, the Dominican Republic, and Costa Rica (2004)
  • Bilateral Investment Treaties with France, USA, Canada, and Cuba
  • Other Agreements exist such as the Caribbean Basin Initiative, the Cotonou Agreement, the Central America – DR Bilateral with the US (CAFTA, 2004), and the Economic Partnership Agreement (EPA)

Key Players

ICT contributes an estimated 3.5% to the Trinidad and Tobago economy in the areas of Telecommunications, and Professional and Technical Services. These include software development, web design, data processing, ICT training and software solutions. The sector has shown progressive growth in contribution to GDP since 2006. There is an opportunity for the provision of higher level activities such as writing and modification of software, designing and integrating of systems, and more industry specific software solutions.

Labour Market

Professional and skilled labour can be sourced locally, as there are over 400 ICT graduates each year from the University of the West Indies and the University of Trinidad and Tobago. Programmes offered by these and other internationally accredited institutions include diploma courses, Bachelors of Science degrees and Masters of Science degrees in:

  • Computing and Information Systems
  • Web Engineering
  • Database Design
  • Computer Technology

 


ICT Research and Development

Description of Sector

Trinidad and Tobago is the manufacturing hub of the Caribbean with 2,000 plus companies, 400 of these are Multinational corporations and/or have part foreign ownership. It provides an ideal location as access is gained to Spanish and English speaking Latin American and the Caribbean Guaranteed low cost of operations via low energy rates, competitive commercial rates and tax system. There are established internationally accredited universities and tertiary institutions allowing access to research centres and quality labour with job mobility across CARICOM.

Investment Opportunities

  • ICT for Energy Industries
  • ICT for Manufacturing Industries

Market Size

Trinidad and Tobago can provide an extended market of 947 million people through:

  • Bilateral Trade Agreements with Venezuela, Colombia, the Dominican Republic, and Costa Rica ,France, USA, Canada, and Cuba, Europe

Key Players

ICT companies contribute an estimated 3.5% to the Trinidad and Tobago economy in the areas of Telecommunications, and Professional and Technical Services. These include software development, web design, data processing, ICT training and software solutions. The sector has shown progressive growth in contribution to GDP since 2006. There is an opportunity for the provision of higher level activities such as writing and modification of software, designing and integrating of systems, and more industry specific software solutions.

Global ICT companies operating in Trinidad and Tobago:

Microsoft, HP, Fujitsu

Labour Market

Professional and skilled labour can be sourced locally, as there are over 400 ICT graduates each year from the University of the West Indies and the University of Trinidad and Tobago. Programmes offered by these and other internationally accredited institutions include diploma courses, Bachelors of Science degrees and Masters of Science degrees in:

  • Computing and Information Systems
  • Web Engineering
  • Database Design
  • Computer Technology

 


Business Process Outsourcing

Description of Sector

Trinidad and Tobago has very good infrastructure compared to most Caribbean countries with adequate bandwidth capacity, good quality real estate, local transportation, an extensive network of roads, good air connectivity and reliable power and utility systems. Trinidad and Tobago has a high quality English speaking workforce and competitive labour costs.

Some advantages to conducting BPO services within Trinidad and Tobago include:

  • The country boasts one of the world’s lowest energy/utility rates
  • Seven fiber optic landing stations providing high level of redundancy
  • Stable and reliable electricity network reducing back-up requirements and costs
  • Well connected to most major international destinations in North America and Europe
  • High level of mobile and broadband penetration
  • Extensive network of high quality roads
  • Low energy costs

It also has the following distinct features:

  • Second largest English speaking nearshore nation for North America with a relatively neutral accent.
  • High quality secondary and tertiary education system
  • Free education (from primary to tertiary levels) ensures high rate of literacy and high percentage of college graduates
  • Low attrition rates in the CC industry due to higher youth unemployment levels and lack of competitive options

Investment Opportunities

  • Customer Interaction Services
  • Document Management
  • Industry-Specific BPO (Banking, Insurance, Utilities)
  • HRO - Human Resources (Employee care, payroll, benefits)
  • F&A - Finance & Accounting (O2C, P2P, R2R)
  • Procurement (Indirect Goods)

Market Size

Domestic Market: Population 1.3 million

Labour Force: 649,100

International market of 947 million people through Trade Agreements with Venezuela, Colombia, the Dominican Republic, and Costa Rica ,France, USA, Canada, and Cuba, Europe.

Trinidad and Tobago has a well-developed educational system. There is high labour force availability among secondary and university graduates. Over 7,000 persons graduate with a university degree annually.

 





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InvesTT Limited
Trinidad and Tobago
El Socorro, PoS
Trinidad and Tobago

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