iQor chooses Trinidad and Tobago
Trinidad and Tobago has joined iQor’s 2015 list of ideal locations for its Business Process Outsourcing (BPO) operations. In September the Company opened its first call centre in the Caribbean within the region’s largest science and technology eco-business park – the 1100 acre Tamana Intech Park.
After iQor’s recent expansion in Dasmarinas, Philippines, their state-of-the-art operation at Tamana is outfitted to accommodate up to 700 employees, established to service a well-known wireless telecommunications client from the USA.
What were iQor’s reasons for choosing Trinidad and Tobago? Their client requested a nearshore location and in seeking to fulfill this request iQor’s executives surveyed the region, reached out to several IPAs, had multiple site visits to determine, as we had indicated, that Tamana Intech Park was the best possible because:
- The service they received from the country’s investment promotion agency was at first world standards, which they appreciated. InvesTT’s services are free of charge, they responded comprehensively to requests for information relevant to their investment and made the process of establishing the business as easy as possible;
- The country’s low energy cost at US$0.03 per kWh;
- Tamana is well positioned to serve as the Information Technology capital of the Caribbean replete with a technology university being constructed within the park, it offered a decentralized solution to their labour pool sourced from the Northern and Eastern parts of Trinidad via a massive recruitment drive executed with InvesTT;
Local executive, Bernard St. Louis, VP – Operations, is proud of the ultra modern set up at Tamana and the speedy way in which iQor was able to open its doors in September. “InvesTT has been an excellent support in every way by facilitating the set-up of iQor Trinidad Limited. They have gone above and beyond to ensure the success of this venture. We started with 59 employees and expect to grow to 100 by early December 2015,” says St. Louis.
iQor Trinidad is already in the fast lane, courting new clients for this local operation and hiring more staff to fulfill the demand.
For more information on Trinidad and Tobago’s BPO investment opportunities, contact us now at email@example.com