Consistently high satisfaction rates from local and foreign investors.
Based on investor satisfaction surveys undertaken quarterly by InvesTT recorded an average rate of 92% satisfaction with its investor services over the last 2 fiscal years and a rate of 90% satisfaction with InvesTT in the last survey taken in March 2023.
Maintaining a high level of client satisfaction is part of the IPA’s strategy to generate more direct investment into the country. In the March survey, local and foreign investors who have engaged InvesTT’s investment facilitation services rated the agency highly (between 8 and 10, where 10 is the highest) in the following areas:
- Timeliness and level of response
- Quality of information provided
- Connection to stakeholders
- Overall services provided
- Likelihood to recommend InvesTT to colleagues
- Likelihood to continue working with InvesTT
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